Description
Course Name: Diploma in Hotel Management
Course Id: DHM/Q1001. Education Qualification: 10th Pass.
Duration: 370 Hrs.
How You will Get Diploma Certificate:
Step 1- Select your Course for Certification.
Step 2- Click on Enroll Now.
Step 3- Proceed to Enroll Now.
Step 4- Fill Your Billing Details and Proceed to Pay.
Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.
Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 6- After Payment You will get Study Material Login id and Password on your email id.
Step 7- After Completion of Course Study give Online Examination.
Step 8- After Online Examination you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign).
Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.
Online Examination Detail:
- Duration- 120 minutes.
- No. of Questions- 60. (Multiple Choice Questions).
- 10 Questions from each module, each carry 10 marks.
- Maximum Marks- 600, Passing Marks- 40%.
- There is no negative marking in this module.
How Students will be Graded:S.No.MarksGrade191-100O (Outstanding)281-90A+ (Excellent)371-80A (Very Good)461-70B (Good)551-60C (Average)641-50P (Pass)70-40F (Fail)
Benefits of Certification:
- Government Authorized Assessment Agency Certification.
- Certificate Valid for Lifetime.
- Lifetime Verification of Certificate.
- Free Job Assistance as per your Interest Area.
Syllabus
Front Office Operation- Introduction to front office operation, guest cycle in the hotel, inter departmental cooperation, check in procedure, responsibilities during guest stay, complaint handling, mail handling, handling various methods of payment , check out formalities by housekeeping, formats used in front office hotel.
Basic Food Operation- food trend characteristics, importance of modern cookery, food trends around the world, types of food trends, molecular gastronomy, principles of cooking, sauces in mughlai, grilling, baking, different region specialties in oriental cuisine.
Quality Food Production- Introduction to quality food production, food safety, methods of food quality control, benefits of food analysis, packaging materials for quality of selected food product.
Principle of Hotel Management- The role of the accommodation manager, planning, the hotel industry, the scope of the industry, marketing standing, innovation, public responsibility, long of short term planning, Analyses of performance, productivity, manager performance and development.
Hotel Marketing – Introduction to marketing sales management, importance of marketing in hospitality, sales orientation, marketing orientation, the marketing research process, the purpose of market segmentation, marketing planning process, marketing management, marketing strategy.
Hotel Financial Management- Introduction to the loding chief financial executive, the hotel purchasing function, purchasing organisation, purchasing sources, data mining for hotel firms use and limitations, the effect of profit margin on budget usefulness, secrets of leadership, the effect of annual sales on long-range planning.
